FAQs

  • Why do you send a fire engine to a medical emergency?
    • Generally, the engine will be the closest emergency unit to the scene. Our engine is staffed with certified and trained Emergency Medical Technicians and medical equipment. We are equipped to provide basic life support and rescue operations with a rapid, in-district response. We work with several agencies who provide ambulance services outside of the district who respond to medical calls within Palmer Lake.
  • Who are the ambulance providers that arrive with you at medical calls?
    • We work with American Medical Response (AMR), Westcott Fire Department (who has use of an AMR ambulance), and Tri-Lakes Fire Department.
  • Why do you block multiple traffic lanes at auto accidents?
    • This keeps the firefighters and patients safe as it provides room to obtain tools from the engine, room for extrication, and protection for victim stabilization. It gives firefighters and EMTs space to work more safely.
  • How can I become a firefighter for Palmer Lake?
    • Please find more information on volunteer membership here and fill out an application. Call us at 719-499-1066 with any questions about the process.
  • How do I know if we are in the middle of a burn ban? What are the different levels of restriction?
    • We currently base our fire restrictions off of the restrictions for El Paso County. More on the ordinance can be found here. In general, the rules for stage 1 and stage 2 fire restrictions are as follows:
      • Stage 1:1. Open fire and open burning, excepting fires and campfires within permanently constructed fire grates, charcoal grills and wood burning stoves in developed campgrounds and picnic grounds, or private residences in areas cleared of all flammable materials, other than those exceptions in Section 9 of the ordinance.2. The sale or use of fireworks.3. Outdoor smoking except within an enclosed vehicle or building, a developed recreation site or while stopped in an area at least three feet in diameter that is barren of and cleared of all flammable materials.
      • Stage 2:1. All open fire and open burning as defined other than those exceptions/exemptions noted in Section 10 of the ordinance.2. The sale or use of fireworks.3. Outdoor smoking except within an enclosed vehicle or building.
    • Please keep in mind the town is in the process of developing new ordinances on burning. Contact the fire department for the most up-to-date information.
    • An image displaying the summarized differences between the two stages of burn bans can be found below in this PDF.
  • How can I obtain a burn permit?
    • Click here to visit the section of our website for information on what you must do to receive a burn permit.
  • What is your department’s ISO Score?
    • We have a score of 4 for hydrant-ed areas and a score of 9 for non-hydrant-ed areas. A non-hydranted area is considered a location that is more than 600 feet from the closest fire hydrant. For more information on ISO ratings, see the following websites:
  • How can I speak with someone regarding fire inspections?
    • Call on the on-duty shift officer at 719-499-1066 to set up a time for the fire department to complete your inspection.
  • When are your annual department events?
    • Palmer Lake Fire Department has two major fundraising events annually. The first is Pancake Breakfast held on Easter morning. The second is Chili Supper held the Saturday after Thanksgiving.
  • How can I donate to the department/Association?
    • A major way to contribute to the Palmer Lake Fire Association is attendance at our largest fundraising events, Chili Supper and Easter Pancake Breakfast. Checks made payable to “Palmer Lake Fire Association” are also welcome and appreciated. The Association is considered a 501c3 organization. If you would like to donate directly to the department, we appreciate monetary donations with checks made payable to “Palmer Lake Fire Department,” as well as furniture or other items for firefighter wellness. Thank you for your support!
  • Can I/my family/my class take tour of the fire department?
    • Absolutely! We would be happy to show you around. Please call at least two weeks in advance to set up a time for a tour or any fire education.
  • Does Palmer Lake Fire Department bill me for any medical services/ambulance transport?
    • The billing is determined by the ambulance service, and Palmer Lake Fire Department does not charge for medical (or fire) responses, being a tax-based organization.